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Free Delivery FAQs


Yes, during the COVID-19 situation all Designer Appliances galleries will be offering Free Door-2-Door delivery. See the table below for list of current free delivery locations.


Yes, AEG, Miele Cooking and Gift Cards are not included in the free delivery program. Please refer to our Shipping Table for further details on Delivery fees for these products.


Yes, to receive free delivery a minimum order value of $100 must be achieved. This excludes delivery costs.


Up to 20km by road from selected Designer Appliance galleries.


When we are currently running a free delivery promotion, customers that are located within 20km's from selected Designer Appliance galleries, and whose order meets a minimum of $100 are eligible for free delivery.

During this promotional period, all online orders placed that are within the free delivery radius for a selected store and meet the minimum $100 order value, will automatically have their delivery fees updated to $0 via the product cart or at checkout. Designer Appliances reserves the right to adjust the free delivery radius, minimum order value or end a Free Delivery promotion at any time.

Should a delivery fall outside of the free delivery radius or an order does not meet the $100 minimum order value the regular delivery fee will apply for each product. These fees are based on the size and weight of the product and how far the delivery will be from your chosen Designer Appliance gallery. Please refer to our Shipping Table for full details.

In addition to the price for the Goods and the Delivery Charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service (“Additional Delivery Charge”). These include, without limitation, Christmas Island, Cocos Islands, Norfolk Island, Elcho Island, Tiwi Islands, and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery” or something similar. If you believe that you might live in such an area, you should contact Customer Service via webfeedback@bsrgroup.com.au for more information.

Simply enter your postcode in the delivery estimator on a product page or the delivery address within the shopping cart or at checkout to determine whether you will be eligible for free delivery. All of our free delivery promotions adopt the same delivery terms and conditions as our regular delivery guidelines outlined on the Delivery Information page.


Current Free Delivery Promotions

The following stores currently offer free delivery for orders over $100 within a 20km radius.

STORE SUBURB STATE POSTCODE
Stocks Designer Appliances Ashgrove Ashgrove QLD 4060
Status Plus Designer Appliances Cairns Manunda QLD 4870
Stocks Designer Appliances Clayfield Clayfield QLD 4011
Designer Appliances Gladstone Gladstone QLD 4680
Designer Appliances Maroochydore Maroochydore QLD 4556
L&M Designer Appliances Burleigh Heads Burleigh Heads QLD 4220
BAS Designer Appliances Newmarket QLD 4051
Thomo's Designer Appliances Rockhampton Park Avenue QLD 4701
Newtons Designer Appliances Stones Corner Stones Corner QLD 4120
Designer Appliances Toowoomba Wilsonton QLD 4350
Designer Appliances Townsville Townsville QLD 4812
Designer Appliances Batemans Bay Batemans Bay NSW 2536
Designer Appliances Bega Bega NSW 2550
Designer Appliances Coffs Harbour Coffs Harbour NSW 2450
Whitfords Designer Appliances Five Dock Five Dock NSW 2046
Designer Appliances Orange Orange NSW 2800
Designer Appliances Adelaide St Peters SA 5069
Reilys Designer Appliances Bendigo Bendigo VIC 3550
Camberwell Designer Appliances Camberwell VIC 3124
Berloni Designer Appliances Heidelberg VIC 3084
David Barke Designer Appliances Rosebud Rosebud VIC 3939
John Alan Designer Appliances Knox Ozone Wantirna South VIC 3152
Elite Designer Appliances Hobart Hobart TAS 7000