Delivery Information

Door-to-door delivery

Door-2-Door Delivery

From our store to your door with online tracking.

Pick up in store

Pick Up In Store

Collect for FREE from your nearest store.

Pricing

Pricing is calculated by zone and the category of product you are purchasing. For orders containing more than one product, you will be charged for the largest category item, plus 10% of the charge for each additional product.

Category Zone 1
0–20km
Zone 2
21–30km
Zone 3
31–50km
Zone 4
51–75km
Zone 5
76km+
Small Appliances $9.00 $15.00 $19.00 $29.00 $39.00
Medium Items $19.00 $25.00 $35.00 $39.00 $79.00
Large Items $69.00 $85.00 $105.00 $122.00 $196.00
Extra Large Items $75.00 $95.00 $119.00 $149.00 $299.00
Packages $99.00 $119.00 $159.00 $198.00 $396.00

If you're outside the 75km radius from one of our stores, please contact us and we can discuss potential delivery options with you.

Delivery Timeframes

The below delivery times should be treated as estimates only. When items are in stock they may be delivered sooner than the below estimates. If you want to check with us before placing your order, please contact us.

Type Metro Regional
Door-2-Door 3–5 business days 5–7 business days
Pick-up 3–5 business days 5–7 business days

Extra Services

Installation, Removal, and Special Delivery

We understand that everyone’s needs are different. Should you require additional services such as installation, removal of your existing product or in selected locations a Saturday delivery, we will be happy to discuss these options and costs with you.

In addition to the price for the Goods and the Delivery Charge (if any) you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service (“Additional Delivery Charge”). These include, without limitation, Christmas Island, Russell Island, Norfolk Island, Elcho Island, Tiwi Islands and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery” or something similar. If you believe that you might live in such an area, you should contact Customer Service here.

A team member from your local Designer Appliances gallery will qualify any specific requirements you may have prior to arranging the delivery of your goods. All associated costs with these additional services are to be paid direct to the Designer Appliances gallery that is facilitating the delivery.

Delivery Checklist

Find Out More 

Order Terms

Find Out More